Refund Policy
90% Satisfaction Guarantee
At ResearchXP, we are committed to providing high-quality educational resources, mentorship, and support to help our members achieve their academic and professional goals. We stand behind the value of our Premium Membership and want every member to feel confident in their investment.
If, for any reason, you are not satisfied with your Premium Membership, you may request a 90% refund of your membership purchase price under our Satisfaction Guarantee.
How to Request a Refund
To begin the refund process, please email Connor@researchxp.org.
Please include:
- Your full name
- The email address used to purchase your membership
- The date of purchase (if known)
- A brief statement indicating that you would like to request a refund under our Satisfaction Guarantee
Once we receive your request, we will review your membership information and process eligible refunds as promptly as possible. Refunds are generally issued back to the original payment method used for the purchase.
Refund Amount
Approved refunds will equal 90% of the original membership purchase price. The remaining 10% is retained to help cover payment processing fees, administrative costs, and expenses associated with providing immediate access to our educational platform and member resources.
Questions?
If you have any questions about this Refund Policy or your membership, please contact us at Connor@researchxp.org. We are happy to assist you and are committed to providing an excellent experience for every member.