Refund Policy
Satisfaction Guarantee
We want ResearchXP to help you succeed. If it isn’t working for you, we’ll make it right.
First-time members: If you’re not satisfied within 30 days of your first purchase, email us for a full refund. No hard feelings.
Renewals: If your membership renews and you no longer need it, contact us within 30 days of an annual renewal or 7 days of a monthly renewal, and we’ll refund 90% of that payment. The remaining 10% covers processing fees.
What’s covered: Refunds apply only to your most recent payment. Earlier payments for periods you’ve already had access to are not refundable.
Cancel anytime: You can cancel at any time to stop future charges. You’ll keep access until the end of the period you’ve already paid for.
How to request a refund: Email Connor@researchxp.org with your name, the email you used to purchase, and the approximate payment date. Most refunds are processed within 5–7 business days to your original payment method.
Not sure you want to leave? Reach out first. We’re happy to set up a mentorship call or help you switch plans.